Transfer Access Network (TAN)
One referral connects patients to every facility – faster.
Instead of relying on fragmented phone calls, repeated follow-ups, and limited visibility, TAN Command Center provides hospitals with a faster, clearer way to send, route, and track transfer requests across facilities.
Current State: Fragmented & Reactive
Transfer Process still depend on manual workflows.
Lack Standardized Process — Transfer requests often depend on disconnected calls, updates, and handoffs between multiple teams and facilities.
Limited visibility — It can be difficult to know where a transfer stands, who is reviewing it, and what the next step should be.
Operational burden — Case managers, nursing supervisors, and transfer teams spend valuable time managing a process that should be faster and more transparent.
Too often, referring facilities spend valuable time calling hospitals that do not offer the specialty, service, or level of care the patient actually needs. At the same time, receiving hospitals waste time reviewing referrals for services they do not provide or patients they cannot appropriately accept.
Without a multi-referral platform, a nurse may spend hours calling multiple hospitals to find a single available bed for a patient who needs a higher level of care. Even worse, that time may be spent calling facilities that do not provide the required specialty or service, or that do not have available beds.
The Solution
Submit once.
Route instantly to Multi-Hospital Network.
Track end-to-end.
Submit once. Route instantly to Multi-Hospital Network. Track end-to-end.
Submit once => Steamline Referral Routing
Start with one structured transfer request.
Route instantly => Minimize Waste
Connect to the right receiving hospitals faster.
Track status => Improves Efficiency
See where the transfer stands in real time.
Reduce friction => Seamless Transfer Experience
Cut down repeated calls, follow-up, and uncertainty.
Reduce delays & elevate the standard of care
TAN Commands
The operating principles behind better hospital transfers.
A faster path from request to acceptance to arrival.
1. Start with one clear intake
Standardize every transfer request from the beginning.2. Submit once
Avoid restarting the process with every additional call.3. Route intelligently
Connect patients to the right level of care faster.4. Make status visible
Give teams clear transfer visibility from start to finish.5. Carry urgency forward
Protect speed and escalation for critical cases.
6. Coordinate in one workflow
Replace fragmented handoffs with one shared process.7. Create value on both sides
Support both referring and receiving hospitals.8. Reduce friction. Protect capacity
Improve flow, efficiency, and access to care.9. Measure what matters
Track the data that improves performance.10. Keep the patient at the center
Move patients to the right care with less delay.
Two-Sided Added Value
Referring Hospitals
Reduce the full transfer lifecycle from ~5 hours to ~1.5 hours (including follow-ups + transport)
Eliminate repetitive phone calls and uncertainty
Faster placement improves patient flow (ED and ICU throughput)
Less burnout for case managers, nursing supervisors, and physicians
Receiving Hospitals
Protect high-margin service lines by reducing leakage
Improve speed-to-acceptance for high-acuity procedural cases
Optimize case mix without adding beds (capacity allocation)
Real-time referral analytics: demand, win rate, payer mix, response times
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